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Administration & Management
Proven absence duration reduction complemented by high employee satisfaction ratings.
Through our licensed, national third party administrator, Disability Management Alternatives (DMA), Hewitt LCG provides integrated administration of FMLA, STD, LTD, and all forms of leaves of absence.
With a focus on prevention, wellness and getting employees back to work, Hewitt LCG sets itself apart from other claim administrators with sustained disability durations 25-30% below industry norms and claimant satisfaction ratings averaging over 90%. Claim model features include:
High-touch, proactive client service, attentive to the needs of employees and employers.
Telephonic, electronic and paper claim submission.
Clinical involvement in over 80% of claims.
Integrated rehabilitation and vocational services provided by credentialed staff as well as national networks.
Proactive return-to-work processes and strategies.
Social Security representation assistance.
Customized banking and tax services.
Web-based technology platform that supports efficient claim and case management, enables integration of multiple data sources, and provides comprehensive EMPAQ-compliant reporting and self-service analytics.
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